Booking & Cancellation/Credit Terms & Conditions:
For bookings with the value of $250 or less, we require full payment at the time of booking. This is non-refundable should you cancel without re-booking.
For bookings with the value of more than $250, we require a minimum 20% deposit at the time of booking. This deposit is non-refundable should you cancel without re-booking. Full payment is payable within 7 days of your booking.
Once payment has been made in full regardless of when paid, it is non-refundable. However, may be transferrable to a future booking made within 12 months of the time of cancellation.
If client cancels within 7 days of the booking, full payment is required and no credit will be given. This includes a cancellation due to a fault by the client. For example - incorrect dates or times given to us at the time of booking and we are unable to accommodate due to this error.
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Some 'Special Event' bookings will be required to be paid in full upfront with the above cancellation conditions applicable.
Please note, your booking is not confirmed until your deposit/payment is received.
Due to high demands, we highly recommend making a booking once you know your travel plans to avoid missing out.